Question 1

What temperature is required for mobile car wash service?

Accepted Answer

The minimum temperature required for mobile car wash service is 40 degrees Fahrenheit.

Question 2

What options are available if it rains or the temperature is below 40 degrees during my appointment?

Accepted Answer

In case of rain or temperatures below 40 degrees, you have the option to either change the appointment location to our shop location or reschedule for a more suitable time.

Question 3

Do I have to be home during the service?

Accepted Answer

No, you don't need to be home. As long as the vehicle is left unlocked or you can unlock it remotely, we can take care of it.

Question 4

Do you require my water connection for the service?

Accepted Answer

Nope! We don't need to use your water connection. Our mobile vans come fully equipped with a 150-gallon tank.

Question 5

Is pet hair removal included?

Accepted Answer

No, pet hair removal is not included in any detail. It is an additional cost.

Question 6

What is the maximum distance you will travel to provide services?

Accepted Answer

We travel up to 45 minutes or 50 miles from our shop in Bear, Delaware for "Detail" Packages. Exceptions can be made for multiple vehicle jobs and specific detail packages. Just ask!

Question 7

Is it possible to bring my vehicle to your shop?

Accepted Answer

Yes, you can bring your vehicle to our shop for an appointment. We're here to help!

Question 8

Can I drop off my vehicle or wait while it's being serviced?

Accepted Answer

Absolutely! You can drop off your vehicle at our shop when you book your appointment. If you prefer to wait, we have a cozy waiting area for you.

Question 9

Is foam wash safe for ceramic coated vehicles?

Accepted Answer

Foam wash is safe for ceramic coated vehicles as it helps maintain the coating without causing any damage. The gentle nature of foam washes ensures that the ceramic coating remains intact while effectively cleaning the vehicle.

Question 10

Do you service matte color vehicles? Is it safe for matte vehicles?

Accepted Answer

Yes, we provide services for matte color vehicles, and it is safe to do so. Our team is experienced in handling matte finishes with care to ensure a safe and effective cleaning process without causing any damage to the unique matte surface.

SERVING AREAS IN DE, PA, NJ, and MD!

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302-605-6900

Frequently asked questions